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Refund Policy

Last updated: July 19, 2026

Picture Weaver is operated by Leah Spengler. This Refund Policy explains how refunds work for the one-time paid unlock purchased through Paddle.

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date. We do not require a specific reason for change-of-mind refund requests within this period.

How to request a refund

Refunds are processed by Paddle, our payment provider and Merchant of Record. To request a refund, visit paddle.net, enter the email address used at checkout, open the order, and select the refund option. You may also contact Leah Spengler through the Service and we will help route the request to Paddle.

Refund timing and access

Approved refunds are usually returned to the original payment method within 5–10 business days, depending on your bank or card issuer. Once a refund is issued, access to paid features such as PNG export is removed from your account.

Statutory rights

This policy is in addition to any consumer rights you have under applicable law, which are not affected by these terms.